General FAQs


  How do I become a wholesaler?

If you would like to be considered, please fill out our wholesalers form. We will review your submission and respond within 1–3 business days.

  Press Inquiries?

For all press inquiries, please contact

  Where do you ship?

We try to ship everything via USPS. This way we can track your item(s) while on its way to you. UPS does not ship to P.O. Boxes. If needed, we can ship UPS

Once your order leaves our facility, it is out of our control. We always provide tracking, but we do not have control of what happens in between.

Tide & Country will not be responsible for any items lost during shipping.

For questions and concerns about shipping, please contact the carrier.

If you are in the Savannah, GA area we would be happy for you to pick your purchase up at our facility for no extra charge.

  What if I'm experiencing issues with your website?

If you are having trouble checking out or other website issues please email us at We will respond to you as quickly as possible.



Can't find the answer you're looking for? Feel free to contact us directly on our contact page.